Twickenham Cleaners Modern Slavery Commitment

Twickenham Cleaners is committed to conducting all aspects of its business in an ethical, transparent, and responsible manner. We recognise that modern slavery, human trafficking, forced labour, and exploitation are serious crimes and fundamental violations of human rights. This Modern Slavery Statement sets out the steps we take, and will continue to take, to prevent modern slavery in our operations and supply chains.

Zero-Tolerance Policy on Modern Slavery

We operate a strict zero-tolerance policy towards all forms of modern slavery and human trafficking. This applies to all individuals working for or on behalf of Twickenham Cleaners at every level, including employees, agency workers, contractors, suppliers, and business partners. We expect everyone associated with our business to share our commitment to acting ethically and with integrity in all business dealings.

Our zero-tolerance approach is reflected in our internal policies, contractual arrangements, and day-to-day decisions. Any breach of this policy by employees may result in disciplinary action, up to and including dismissal. For suppliers and other third parties, non-compliance may result in termination of contracts and cessation of business relationships.

Our Operations and Supply Chains

Twickenham Cleaners provides professional cleaning services across Twickenham and surrounding areas. Our supply chains include providers of cleaning products, equipment, consumables, and employment and recruitment services. We recognise that certain sectors and geographies can present higher risks of labour exploitation, and we seek to identify and address those risks proactively.

We aim to work only with reputable suppliers who can demonstrate that they share our values and comply with all applicable labour and human rights laws. We expect our suppliers to ensure that their own supply chains are free from modern slavery and to be able to evidence the steps they take to achieve this.

Supplier Assessments and Audits

We undertake proportionate due diligence on key suppliers before entering or renewing business relationships. This may include requesting information on their labour practices, policies on modern slavery, and measures to safeguard workers. Where appropriate, we seek written confirmations and contractual commitments that they adhere to our standards.

Twickenham Cleaners reserves the right to conduct audits or assessments of suppliers, either directly or through independent third parties, to verify compliance with our modern slavery expectations. These audits may review employment records, worker terms and conditions, and health and safety arrangements. If issues are identified, we will work with suppliers to agree corrective actions and timescales, and we may suspend or end relationships if satisfactory improvements are not made.

Training, Awareness, and Responsibility

Responsibility for our modern slavery framework sits with the senior management team of Twickenham Cleaners, who oversee policy implementation, monitor compliance, and review risk. Managers responsible for procurement and people management are expected to be familiar with the indicators of modern slavery and to escalate concerns promptly.

We seek to raise awareness among our staff of the risks of modern slavery and the importance of vigilance. This includes providing guidance on recognising warning signs, such as workers who appear controlled, intimidated, or unable to speak freely, and on how to report any suspicions safely and confidentially.

Reporting Channels and Whistleblowing

Twickenham Cleaners encourages anyone who works for us or with us to speak up if they have concerns about potential modern slavery or unethical labour practices in our operations or supply chains. Concerns can be raised directly with a line manager or with senior management. We are committed to treating all reports sensitively and, where possible, confidentially.

No person raising a concern in good faith will suffer retaliation or disadvantage. All allegations will be taken seriously, investigated appropriately, and, where necessary, acted upon without delay. Where criminal activity is suspected, we will consider referring matters to the relevant authorities.

Continuous Improvement and Annual Review

We recognise that combating modern slavery is an ongoing responsibility and that risks can evolve over time. Twickenham Cleaners is committed to continuous improvement in this area. We will periodically review our policies, risk assessments, and due diligence processes to ensure they remain effective and proportionate.

This Modern Slavery Statement will be reviewed and updated at least once every year. As part of that review, we will consider any incidents reported, findings from supplier assessments or audits, changes in legislation or guidance, and feedback from workers and stakeholders. Where necessary, we will enhance our controls, training, and engagement with suppliers to strengthen our overall approach.

This statement has been approved by the senior management of Twickenham Cleaners and represents our ongoing commitment to preventing modern slavery in all aspects of our business.